FAQ
Frequently asked questions
Credits, plans, platforms and security — answered. Still stuck? Email support@uploadflowai.com.
How does UploadFlow AI work?
You describe a creative intent — an idea, a script, or a set of scenes. AI Director plans the production: script, scenes, shots, characters, locations, and storyboard. You approve each stage. Models and providers are routed for you.
Can I keep character consistency across generations?
UploadFlow keeps character references and character DNA attached to the production so they can be reused across storyboard, still, and motion generation. Face similarity depends on the model and the references you provide — it is not a guaranteed identity lock.
Does AI Director generate storyboards?
Yes. After scenes and shots are planned, Director can generate shot-by-shot storyboard frames with camera, duration, and previews.
Can I use a storyboard frame to start a motion clip?
Yes. A storyboard frame can be used as the starting still for a motion clip, without leaving the production.
Which AI models are supported?
Planning uses text models (including Claude and Gemini). Image generation includes FLUX, Ideogram, Nano Banana, and GPT Image. Motion includes Kling, Veo, Seedance, and Sora. Director routes the engine for the step you are on.
How do credits work?
Each generation shows its credit cost before you run it. Image and video costs vary by model, resolution, and duration. Monthly plan credits reset each billing cycle. One-time packs never expire.
Can I download a finished film?
You can review and download the stills and motion clips you generated. A bundled film package is not available yet. Publishing tools can prepare titles, thumbnails, and platform copy if you want.
Is my data secure?
Sign-in is through Clerk, payments through Razorpay, and your productions stay in your account. Prompts may be sent to third-party AI providers to generate output.