FAQ
Frequently asked questions
Credits, plans, platforms and security — answered. Still stuck? Email support@uploadflowai.com.
Do credits expire?
Your monthly plan credits reset at the start of each billing cycle. One-time credit packs never expire — once they're yours, they stay yours.
Can I buy extra credits?
Anytime. Grab a credit pack from Settings or Upgrade and it stacks right on top of your plan — no waiting for the next cycle.
Is Prompt Vault free?
Saving prompts is always free. Generating — SEO packs, brand kits, and the like — uses credits, and you'll see the exact cost before every run.
What can I create in UploadFlow?
Just about everything that goes into a post — images and video, whole batches at once, full productions with AI Director, brand kits, and publish-ready SEO packs for YouTube, Instagram, and Facebook. All in one place.
Is my content secure?
Yes. Sign-in runs through Clerk, payments through Razorpay, and everything travels over encrypted connections. Your projects stay in your account — they're yours, not ours.
Why don't I see customer reviews or testimonials?
Because we don't have real ones to show yet, and we'd rather show none than invent some. This product is built and run by one person — no fake reviews, no invented numbers, ever. When real creators share results, they'll show up here with their names attached.